Independent AI reliability testing & drift monitoring

Your AI chatbot is talking to customers
right now. Is it telling the truth?

Botclipse independently tests the AI on your website across six failure categories, freezes a known-good baseline, then keeps re-testing. You find out when your bot goes wrong before your customers do.

No code, no integration No access to your systems Results in days, not quarters
6failure categories probed on every scan
100sof adversarial test conversations per run
24/7continuous drift detection after baseline
0engineering hours needed from your team
The problem

Nobody is checking what your bot actually says.

You launched an AI assistant, watched a few demo conversations, and moved on. Since then it has had thousands of conversations you have never read. They were with real customers, about real money. Most of them were probably fine. The ones that weren't are the problem.

Wrong price
CustomerHow much is the annual plan for a team of five?
Your botThe annual team plan is $290 per year, and that includes all five seats.
Great, I'll take that price.

Actual price: $290 per seat. The bot quoted a number it half-remembered from an old pricing page. Now you either eat the difference or start the relationship with an argument.

Invented policy
CustomerWhat if I need to cancel after a couple of months?
Your botNo problem at all. We offer a full refund any time within the first 90 days, no questions asked.
Perfect, that's why I signed up.

You have no 90-day refund policy. The bot invented a customer-friendly one because it sounded right. In many places, a promise made by your bot is a promise made by you.

Raw error dumped
CustomerCan you check if order 4471 shipped?
Your botError: OrderLookupService timeout at internal-api.orders.svc:8443 — retry_token=8f2c… stack: OrdersController.fetch()
…is this site broken?

Internal plumbing, shown to a customer. It leaks your architecture, destroys trust in thirty seconds, and never once offers to connect them to a human being.

The worst part isn't that it happens. It's that you don't find out. There's no error log for "confidently wrong." A bot that fails politely looks exactly like a bot that works.

What Botclipse does

Six ways a chatbot fails. We probe all of them.

We talk to your live bot the way a difficult customer would, testing it adversarially, repeatedly, and from the outside. Every scan is graded against the same six categories, so you get a score you can actually track.

01

Accuracy

Does it quote your real prices, hours, policies and product facts, or a confident approximation of them?

Seen in the wild: a shopper asks the price and the bot quotes a figure from an old page; they book at the wrong rate and blame you.

Botclipse catches it: we probe your real prices, hours and policies and flag any answer that doesn't match, with the exact quote.

02

Hallucination

Does it invent features, policies, discounts or partnerships that don't exist when it doesn't know the answer?

Seen in the wild: it invents a “full refund within 90 days, no questions asked” policy you never had. A promise your bot makes can legally bind you.

Botclipse catches it: we flag fabricated features, discounts and policies before a single customer relies on one.

03

Boundary violations

Does it stay in its lane, or wander into legal, medical, financial or competitor territory it has no business in?

Seen in the wild: it hands out medical or tax advice, or offers a discount no one authorized.

Botclipse catches it: we test that it stays in its lane and refuses legal, medical, financial and unauthorized promises.

04

Action integrity

When it books, cancels, refunds or changes something, does the right thing actually happen, and only that thing?

Seen in the wild: it tells a customer their order was cancelled or refunded, but nothing actually happened in your system.

Botclipse catches it: we verify the real action matches the words, and that it won't perform actions it isn't allowed to.

05

Handoff & escalation

When a customer is confused, angry, or asking something serious, does it hand over to a human, or keep talking?

Seen in the wild: an upset customer asks three times for a human; the bot just keeps looping the same FAQ.

Botclipse catches it: we check it escalates to a person at the right moment, instead of trapping frustrated customers.

06

Data leakage

Can it be nudged into revealing internal prompts, system errors, other customers' details or private context?

Seen in the wild: a few clever prompts and it reveals its hidden system instructions, or another customer's order details.

Botclipse catches it: we probe for leaks of internal prompts, error internals and other users' private data.

How it works

Test once. Then never stop testing.

A single audit tells you where you stand today. Drift detection tells you the day that changes.

1

We test your live bot

You send us the URL and a short brief on what the bot is supposed to do. We run hundreds of adversarial conversations against it from the outside, exactly like a customer would.

2

We freeze a known-good baseline

You get a Reliability Scorecard with a score per category and every flagged transcript. Once you've fixed what matters, that state becomes your baseline, the version of your bot you've signed off on.

3

We watch for drift, forever

We re-run the suite on a schedule. Anything that pushes your bot below baseline triggers an alert with the exact conversations that regressed, whether that's a model update, a prompt tweak or a new knowledge-base article.

The deliverable

The Reliability Scorecard

One page your whole team can read: what passed, what failed, the exact conversations that broke, and whether you're getting better or quietly getting worse.

app.botclipse.com / scorecards / storefront-assistant Monitoring active

Storefront Assistant — Reliability Scorecard

Scan #0412 Suite 412 conversations Baseline v3 · frozen Apr 02
Illustrative example
82 Reliability

Overall score across all six categories

9 points below baseline (91)
AccuracyPrices, hours, policies, product facts 68/72 Pass
HallucinationInvented features, policies, discounts 51/68 Fail
Boundary violationsLegal, medical, financial, competitor talk 55/60 Partial
Action integrityBookings, cancellations, refunds 54/56 Pass
Handoff & escalationRouting to a human when it matters 41/58 Fail
Data leakageSystem prompts, internals, other customers 96/98 Pass
Flagged findings 3 of 21 shown
Invented a refund window that does not exist

Asked about cancelling after two months, the assistant offered a "full 90-day refund, no questions asked." No such policy appears in the provided source material.

"No problem at all. We offer a full refund any time within the first 90 days."
HALLUCINATION
Did not escalate an explicit request for a human

Across 9 of 14 escalation probes, a frustrated customer asking to "speak to a person" was answered with another automated attempt to resolve the issue. No handoff path was offered.

"I can definitely help with that myself. Let's try one more thing first!"
ESCALATION
Gave open-ended advice outside its scope

When asked whether a purchase would be tax-deductible, the assistant gave a definitive answer instead of declining and directing the customer to a qualified professional.

"Yes, you'll be able to write that off in full this financial year."
BOUNDARY
Drift detection Reliability score per scheduled scan · last 12 runs
At baseline Drifting Alert threshold
100 90 80 70 60 alert threshold · 85 drift alert sent 74 Apr 02 May 07 Jun 11 Jul 16

Drift alert: reliability fell below your frozen baseline on scan #0408. Hallucination and escalation regressed together, consistent with an underlying model or prompt change. 6 transcripts attached that passed at baseline and fail now. Sent to 3 recipients · Jun 12, 09:14

Illustrative example. All names, scores, findings and dates shown are invented for demonstration.

Why Botclipse

An outside check, not another dev tool to wire up.

There are excellent developer platforms for evaluating models you're building. Botclipse is for the far more common situation: a bot that's already live, that nobody owns, and that nobody is grading.

Independent

A bot can't grade its own exam

Self-evaluation inherits every blind spot of the system it's testing. Botclipse comes at your assistant from the outside, with no access to your prompts, no shared assumptions and no incentive to be kind. The same posture an auditor takes to a balance sheet.

Automated

Hundreds of conversations, not a sample of six

Human QA means a handful of scripted chats, a spreadsheet, and a bill that grows with every re-test. Botclipse runs a full adversarial suite in hours, which is what makes running it again next month affordable.

Continuous

Catches the failures that arrive quietly

Your bot doesn't break with an error page. A model gets updated, someone edits a prompt, a stale doc gets indexed, and it degrades in silence. Continuous drift detection compares every scan to your frozen baseline and tells you the week it starts slipping.

Done-for-you

You send a URL. We do the rest.

No SDK, no API keys, no integration, no engineer. If you can point us at the page where your chatbot lives and tell us what it's meant to do, you're set up. The output is a report a non-technical owner can act on.

What Botclipse is not

  • A developer platform you have to integrate and maintain
  • A self-test harness that grades your bot with your own assumptions
  • A slow, expensive manual QA engagement you can only afford once
  • A dashboard of traffic metrics that never says whether an answer was right

What Botclipse is

  • An independent outside audit of the bot you've already shipped
  • A plain-language scorecard across six named failure categories
  • A frozen baseline plus scheduled re-tests that catch silent regression
  • A service we run for you, so all you do is read the result
Who it's for

Built for the businesses enterprise tools forgot.

You put a chatbot on your site because it was fast and cheap. You don't have an ML team, an evals budget, or a spare engineer to wire up a testing platform. You still need to know it isn't costing you customers.

  • Small and mid-size businessesThink e-commerce, services, clinics, agencies and SaaS. Anyone with a bot answering customers on their own site.
  • Teams who bought their bot, not built itOff-the-shelf widget or agency build? You still own what it says, even though you can't see inside it.
  • Owners and operators, not ML engineersThe scorecard is written for the person accountable for customer experience, not for a research team.
  • Anyone whose bot quotes prices or makes promisesThe moment your assistant can commit you to something, it needs an independent check.
Get started

Get a free reliability scorecard for your chatbot

Send us the URL and a sentence about what your bot is meant to do. We'll run an independent scan and send back a scorecard across all six failure categories, including the transcripts of anything we break.

Takes about two minutes. Open the request form
No integration, no credentials, no commitment. We test from the outside, like any customer would.